Delivery and Returns
As a general rule, packages are sent within 48 hours after receipt of payment, through the best carrier with tracking number and delivery without signature. If you prefer certified shipping via, an additional charge will apply. Contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as postal costs.
For the continental Spain the shipping cost has a fixed price of 5 euros up to the 50 euro order value, the orders with a value of more than 50 euros and a weight limit of 25 kg have no shipping cost.
For Balears the shipping cost has a fixed price of 8 euros up to the 100 euro order value, the orders with a value of more than 100 euros and a weight limit of 25 kg have no shipping cost.
Shipping to Austria, Germany, Belgium, Denmark, France, Ireland, Italy, Nederland, United Kingdom, has a fixed cost of 15 euros not depending of the value of the order.
Shipping to all other countries in Europe, has a fixed cost of 25 euro not depending of the value of the order.
Shipping to other continents should be consulted each time.
We will review each order and get in touch with you if any of these conditions is not met. We advise you to group all your articles in one order. We cannot combine two different orders, and the shipping costs will be applied for each one individually. We are not responsible for the damages that your package may suffer after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.
We accept returns. Please contact us in such situation. The cost of the return is the responsibility of the customer.